Autor Tema: New ticketing tool available for SAP  (Leído 2104 veces)

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New ticketing tool available for SAP
« en: 26 de Agosto de 2015, 11:29:57 am »
Buenos Dias,

There is a new ticketing tool available for SAP, called STA Ticket System. You can create error reports in SAP and the program includes all runtime information automatically:

- system name, client number
- logo user name, language
- program name, transaction code, screen number, subscreen number etc.
- screen field values (also selection screen field values)
- and much more...

The program can attach the following automatically:
- SU53 output
- short dump
- shortcut to relevant transaction
- screenshot

You can generate tickets in PDF and Word format or send it as an email or to external issue tracking systems (for ex. Zendesk).

See videos on Youtube:

More info here: